Shipping

When you check out, you can view the shipping and handling charges for your order. In the rare case that shipping and handling charges exceed the amount shown, we will notify you. The state may require tax to be applied to shipping and handling charges.

Once we have received your order, approved payment and ensured that the product is in stock we will release your order to the warehouse within 48 hours. Our standard shipping method is Fed Ex Ground and delivery will be based upon their delivery time frames.

Limited time only: Free standard shipping on orders of $40 or more. Minimum order amount of $40 (before tax) in order to receive free ground shipping (available in the continental US only).

Graco only ships within the United States of America.

Returns

Returns are only accepted for items purchased on the Gracobaby.com website or through our telesales line and within 30 days of purchase. Graco does not accept returns of items purchased through any third-party, including its retail partners. By placing an order on Gracobaby.com, you are accepting this return policy.

Purchases made on Gracobaby.com can be returned via mail. Returns are free through the Return Portal where you will receive a prepaid shipping label.

Fill out the Start a Return form or use your order history in My Account. An email confirmation will be sent to you with step-by-step instructions on how to return your product as well as the necessary prepaid shipping and RMA labels for you to print out.