Returns & Exchanges

For online orders, you can return items for free by mail within 30 days of purchase.

Returns are only accepted for items purchased on gracobaby.com

Start a Mailed Return

Check out our full Return Policy for more info.

Online exchanges are not supported at this time. The best way to replace your item online is to place a new order for an updated item, and seperately mail back the item you are returning.

Start a Return

Check out our full Return Policy for for more info.

It may take 3-5 business days for funds to be available once we receive your item.

Check out our full Return Policy for for more info.

Returns must be made within 30 days of purchase. Returned items must be in new or like-new condition, including clearance and sale items.

Returns are only accepted for items purchased on the Gracobaby.com.

Start a Mailed Return

Check out our full Return Policy for for more info.

Returns must be made at the retailer that the item was purchased at.

Only items purchased on gracobaby.com can be returned to gracobaby.com

For items purchased on Gracobaby.com, returns must be made through our return portal.

Start a Mailed Return

Check out our full Return Policy for for more info.

We currently accept returns within 30 days of purchase on all items in new or like-new condition, including clearance and sale items.

Returns are only accepted for items purchased on the Gracobaby.com

Start a Mailed Return

Check out our full Return Policy for for more info.

Graco does not accept returns of items purchased through any third-party, including its retail partners. At this time, Graco is unable to exchange or refund a gifted item to the recipient. Original purchasers will be credited for items that are returned.

Items being returned must be in new or like-new condition.

If your items were damaged when you received them, you can return them by calling Customer Service at 1-800-345-4109.

Start a Mailed Return

Check out our full Return Policy for for more info.

Online exchanges are not supported at this time. Please return the incorrect item by starting a Mailed Return.

To ensure you receive the correct item when and if you place a new order, please start a live chat or call customer service at 1-800-345-4109.

Start a Mailed Return

Check out our full Return Policy for for more info.