Warranty Claim Form

Graco® is committed to helping support you in the biggest job on the world, parenting. We are happy to help with your product concerns.

The following form will help us gather information that we need to provide you with a solution. Please fill out all the details and upload the requested photos of your product to help us best understand what the issue is. All fields required unless marked optional. Please do not discard your Graco® product until you receive specific information about next steps. It is helpful to have your product nearby so that information can be easily entered. Image of white sticker for model number and date of manufacture.

1 Information
2 Product Information
3 Warranty Validation

All fields required unless marked optional.

Please provide the Product category of your product

You have chosen a product category that is fully manufactured by Storkcraft, a Graco Licensed partner that meets our high standards. Please click the link below for replacement parts, warranty information, and support this link

If you need order support, please contact Graco Consumer Care directly atthis link
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Please provide the model number of your product

Where is the model number?

The model number helps us provide you with the most accurate service for compatibility and troubleshooting your concerns. The model number can be found on a white sticker on your product. It may be on the bottom, side or back of the product. In some cases it may be on a detachable part of the product, or under a seat pad or liner.

Where is the model number?

The model number helps us provide you with the most accurate service for compatibility and troubleshooting your concerns. The model number can be found on a white sticker on your product. It may be on the bottom, side or back of the product. In some cases it may be on a detachable part of the product, or under a seat pad or liner.

If the warranty is approved through the submitted information, please select your preferred Product as replacement for the original one. Product details will be shown after selection and the image can be clicked to see the full product page.

The product you selected is currently unavailable.

Please select another product to continue.

Why is this requested?
If purchased on an online marketplace like Amazon or Walmart, please upload your digital receipt below and ensure that the receipt lists the seller from whom you purchased. This information is in your order history. If you selected "Other" please ensure your proof of purchase shows the retailer from whom you purchased.
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Why is this requested?
Our products have limited warranties. The date you purchased or received the item will be used to help determine the eligibility of your product for the warranty. If you received your product as a gift, please provide the date the gift was received
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Where is the date of manufacture?
The date of manufacture can be found on a white sticker on your product. It may be on the bottom, side or back of the product. In some cases it may be on a detachable part of the product, or under a seat pad or liner.
Upload up to 4 files using any of the following formats (PDF, TXT, DOC, DOCX, JPG, PNG, JPEG, GIF). Each file size may not exceed 1.7 MB.

Please take full frontal picture of the product.

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      Please take a picture of the defect/issue.

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          Please take picture of model number label attached on product.

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              Please take a picture of the proof of purchase. Proof of purchase such as: receipt, gift receipt, baby registry, online order confirmation, credit card statement, bank statement, etc. ** If you are unable to provide any of these items, it will delay our ability to process your warranty claim.

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