Rated 3 out of
5
by
James T from
Works but missing many parts
The product worked as dewcribed, but it came missing many parts including the power supply, a bracket, and the hanging toys. I tried contacting support and got no where. I ended buying the parts on amazon.
Date published: 2024-11-07
Rated 3 out of
5
by
Krishope77 from
Worked great until it didn’t
We loved this swing when we first got it. It helped so much with our colicky baby! But for some reason, it won’t move now, the lights just blink! So disheartening as we love our swing, and all of our Graco products.
Date published: 2024-10-24
Rated 1 out of
5
by
Db1126 from
Defective Product, Bad Customer Service
I added this to my baby registry and received it at my shower. I was very excited to set it up but the swing clicks very loudly when it moves. The clicking gets even louder the faster the swing goes and is louder than the white noise and music features on the swing. I reached out to customer service saying I have an issue with product (I am assuming this is a manufacturing issue and that this sound is not the standard for the swing) and have only received automated messages back for a month. I am very upset that $200 seems to be wasted and that my baby will still not have a swing. I would love to have this one swapped out for a quiet one, if only I could get ahold of someone at Graco.
Date published: 2024-10-22
Rated 5 out of
5
by
Tracy21 from
The Cadillac of Graco products
Very quality product especially for the price. Easy to assemble. Nice fabric. Has a million motion options. Removable seat / rocker is just the cherry on top. My 8 week old lovvvess it. He’s zonked everyday in it.
Date published: 2024-10-18
Rated 2 out of
5
by
Logues from
Great concept but not a smooth swing
It’s so jerky and bouncy. Far from a smooth glide. Such a great idea but I’m afraid my baby is going to just bounce all over in it!
Date published: 2024-10-12
Rated 2 out of
5
by
Court5296 from
Great swing…. Until lights started flashing
I bought this swing for my 4th baby as it was compact, cute and loved the motions. My baby is now 4 months old, LOVES her swing and the lights are flashing blue and it won’t move anymore. She is well below the weight limit (12.5 lbs) and we have tried all the reset options. Make no sense that a product coming from a quality company, that is expensive, would fail like this. Extremely disappointing.
Date published: 2024-10-10
Rated 5 out of
5
by
Morse Family from
Smoothe My Way Swing
This swing has been awesome. We had one for our daughter who is now 2 and bought a second on because we just had twins. You have so many options to set depending on the baby. They always seem comfortable in them and nap easily. A mom and dad's best friend. We also use the seat on the floor without the base.
Date published: 2024-09-12
Rated 5 out of
5
by
Maddy b from
Love the simple modern look
This swing is perfect! 10/10 recommend to any moms. We love that it has many swing options to choose from. We found the one that best works for our baby to soothe her and the detached rocker easy to take to any room. Looked at many options but this one was the best. Also love that it’s not a bulky swing like many others. Easy to set up and was delivered very fast!
Date published: 2024-08-28
Rated 2 out of
5
by
anabanana from
Not for the long run:(
Graco has long been my favorite brand for anything baby. Almost all of our baby stuff is from this brand; from car seats to high chairs. This swing has served us greatly over the past couple of years (bought in 2021) but unfortunately, even though mechanically we are still working great, the plastic has completely yellowed after only 3 years. We never took this outside or let it sit in direct sunlight so I am so disappointed as I was looking forward to using this with our next baby in November.
Date published: 2024-08-13
Rated 2 out of
5
by
Iams from
Doesn't work anymore
Worked well until all lights started blinking and now it doesn't work anymore. So frustrating !
Date published: 2024-07-18
Rated 2 out of
5
by
Megan99 from
Poor Mechanics
The swing was purchased for my husband and I for our son while (he was still in the hospital at the time). My parents brought it over to the house when it arrived. We put him in the swing occasionally to help soothe him when he’s fussy and fighting sleep. He is now 3 months old and the swing does not work anymore. The swing just stopped on its own and all the lights started flashing. I unplugged it and waited for about 5 minutes, plugged it back in and still nothing. I had to take the rocker off the base and then put it back on and even then it only worked for about 30 seconds. Graco is usually a great brand so I am very disappointed. The swing function was a lifesaver when it worked and my son loved it. Now all we have is a rocker and it’s not the same. I know there is a weight limit, but my son is only three months and only weighs 10 pounds as he was preemie when he was born and only weighed 5 lbs. 5 oz. Overall, very disappointed in the quality of this product. I would not buy another one. I was gonna request a refund and use the money to purchase a different Graco swing that looked a little sturdier, but this looked like a great swing too so now I’m not so sure. My parents got it for us because it was the one I liked. Very disappointed. Wish we could get our money back.
Date published: 2024-07-08
Rated 5 out of
5
by
SusanPeg from
Soothing for Baby
Works wonderfully. Pretty easy to put together. Grandson is over a year old and still uses it. I bought one for my niece.
Date published: 2024-05-22
Rated 1 out of
5
by
Saveyourmoney from
HORRIBLE don't buy
Horrible to put together took hours and stuff doesn't fit snug so I don't feel comfortable even putting my baby in it. Waste of a gift from my father I feel horrible I don't even want to tell him we can't use it. They only do returns via credit back to the original payment method and only for 30 days. I had my baby shower early and had been traveling for work and didn't put it together until way after so looks like i will be donating it to goodwill or somewhere else. This should be illegal to sell something that doesn't even fit together snugly its just not safe.
Date published: 2024-05-09
Rated 5 out of
5
by
BestBabyPurchase from
Recommend to purchase
So far have had for around 1 month, my 3 months baby loves it. She will stay on it for a while content
Date published: 2024-04-28
Rated 3 out of
5
by
Joy M from
Heavy and clumsy to put together
Swing was a bit difficult to put together primarily because pieces did not fit snuggly and had to really apply pressure. Once assembled the straps are easy to adjust and the rocker can be removed easily. However the entire appliance is a bit heavy and wouldn’t be the best choice if you can on moving it from room to room frequently. Baby is still adjusting to the swing and doesn’t immediately love it yet. But maybe that will take time.
Date published: 2024-04-22
Rated 5 out of
5
by
Jwence from
Worth every penny
I absolutely love love it I love that it has multiple swing functions . Our baby girl loves it too
Date published: 2024-04-12
Rated 1 out of
5
by
StephanieStA from
Disapointing
I bought this chair in 2018 while pregnant but had a miscarriage. It was stored in the house in the future baby’s room. It was still in the box until this summer when I finally gave birth to my first child. We loved it and used it for 5 month and them the chair just stopped moving, no swinging anymore. For that price I was expecting it would last much longer !!! Very disapointed
Date published: 2024-04-10
Rated 1 out of
5
by
Upset Daddy from
Do not purchase!
Just purchased and received Thursday. That night half an hr after putting our 1 month old baby in and swinging it started smelling very hot and getting noisy then all th lights started flashing and wouldn't turn back on. After sitting for a hr turned back on and worked for about another half an hr. Not at all happy with purchase especially after reading the reviews. Would not suggest to get if you want something that will last.
Date published: 2024-01-06
Rated 5 out of
5
by
Mary Ellen from
Baby Shower Ultimate Gift
My son received one for his son; said it was the best shower present ever,
Date published: 2023-12-14
Rated 1 out of
5
by
Bush from
Worst purchase ever!
I bought this swing on March 12, 2023 for my baby girl who wasn’t born then. She’s 6 months old and i barely used this swing twice and the motor suddenly stopped working. It can now be used just as a removable rocker and NOT as a a swing. I am very disappointed with this purchase and appreciate Graco to look into this matter and fix it.
Date published: 2023-12-04
Rated 1 out of
5
by
Kheb from
JUNK!
Bought this while pregnant in madden. Had the baby, the first swing music stopped working and making loud noises. contacted graco jumped through hoops to get a new one through warranty. In order to get it i had to ship the old one back then wait for them to send another. I did that i hadn't got a update so i contacted them to see why, “they didn't have that print available” but they never contacted me to see about anything i had to contact them as i was going without a swing. They offered this pattern after i contacted them. I took it. Finally got new swing. set it up the FIRST time we turned it on the swing is making loud noises grinding gears. Contact graco again. Oh yea they hear it too but this swing is out of stock they cant replace it they offer me another swing that does not have the same features, but once again i have to send their junk back before they send out another. I told them i wasn't satisfied with the other swing it does not have same features. They offer a refund finally but idk when it will be issued and of course i have to send the broken on back before they do anything. Its quite frustrating i cant do anything with a broken swing and its now been months. Im not satisfied with graco swings at all.
Date published: 2023-12-04
Rated 1 out of
5
by
Torilove from
Did not receive item
Very Disappointed,Did not receive item and did not get a refund.. Customer Service Is Real Bad
Date published: 2023-11-15
Rated 1 out of
5
by
Swimg from
HORRIBLE
Bought this for a baby shower in June for my daughter. She had the baby in August. Within in 3 weeks the unit squealed and days later it stopped completely. Called customer service could not even talk with an actual person until I filled out a form. Customer service informed me to send back the base unit and the cost of postage was on me. So disappointed in the company for not honoring their products. I have bought so many Graco products for all my grandchildren. This will be the last product.
Date published: 2023-11-12
Rated 2 out of
5
by
Jessc11 from
Noisy
I got this swing for my baby shower, we’ve used it maybe 5 times and the fan or something inside of it keeps making really loud noise… of course I threw away the warranty on it while super excited putting t together. Don’t understand why it would be doing this especially with literally almost no use
Date published: 2023-10-21
Rated 1 out of
5
by
Rrbrwn from
Broke in less than 4 months.
Bought this 3 months ago and now is not working. Panel keeps flashing blue. Sucks because for the price you pay, the swing breaks way before you’re done using it :(
Date published: 2023-10-18
Rated 2 out of
5
by
Trey88 from
Not working properly
I bought this swing 5 months ago and now the swings lights are blinking blue and the swing will not move.
Date published: 2023-10-15
Rated 4 out of
5
by
dfmt2023 from
Quite versatile to help soothe.
I received this as a gift and we love it!! The swing works really well. The vibrating seat works wonders to help soothe our little one, but I have noticed that after the battery was changed the lighter vibration was not working as well as before so we only use the heavier vibration setting so our little one can be soothed. Other than the chair vibration becoming less powerful the swing is a definite must have!! I love that the seat can be multidirectional, the swing has so many different options to find the best motion to soothe, and if not attached to the swing base the seat is a great rocker!!
Date published: 2023-10-12
Rated 1 out of
5
by
Omar818 from
Turns off with flashing blue lights
My baby is 2 months and I wished I would have read the reviews of the swing not working. the buttons just flash blue and the swing turns off . Makes a lot of loud noises and hard to get it to work again. Waste of money so expensive just for it to last me a month
Date published: 2023-09-22
Rated 5 out of
5
by
Mdp1111 from
Great swing
We loved this swing! All the different motions are great. Only bad thing is our AC adapter is no longer working and we can’t figure out where to get a new one.
Date published: 2023-09-22
Rated 1 out of
5
by
Katrina1 from
Little than 5months lasted …and so loud
Bad product wasted my money loud and ended u not working at all 6mo the later
Date published: 2023-09-08