To check your order online, you must have a MyGraco account (created before or during the placement of your order) and you must have placed your order online. If you have a MyGraco account, you can check your order status by logging in to your account here.

If you do not have a MyGraco account or if you placed your order by phone, you can check your order status by calling Graco Customer Service at 1-800-345-4109, Monday – Friday, 8:00 a.m. – 5:00 p.m ET and providing your order number. Order status will be available by phone on the next business day after you have placed your order.

If you’d like to create a MyGraco account, click here. (We’re sorry, but at this time you will only be able to track orders you place after you create your account.