2008 ComfortSport™ 8C02MRC2
Graco® has determined that eighteen child restraint systems were sold with foam sewn in the seat pad which does not meet Graco's specification for U.S. car seats. This foam is 1.5 inches thick versus the specified 1 inch thick foam. Child restraints with 1.5 inch foam have not been tested and are not certified so, it is unclear as to what impact this foam will have on compliance to the Federal Motor Vehicle Safety Standard No. 213, Child Restraint Systems, and on child seat safety.
This Safety Notice only relates to ComfortSport™ Model Number 8C02MRC2 that were manufactured in the USA with a date of manufacture of 10/22/07.
Injuries Reported: 0
Number of Units Affected: 18
Dates Produced: 10/22/2007
Models Affected: 8C02MRC2
- CHECK the label.
A label with the model number, model name and date of manufacture is located on the back of the child restraint. If after checking the label on your child restraint, you determine that it is affected by this notice continue following these steps.
- CONTACT Graco®.
Call Graco® at 1-800-345-4109 between the hours of 8am and 5pm ET Monday - Friday or email Graco® at email@example.com to inform us that you have one of the potentially affected child restraints.
Graco® will send you a free replacement 8C02MRC2 child restraint. Upon receipt of the replacement child restraint, please return the original child restraint to Graco®. Graco® will pay the return shipping costs. Instructions regarding how to return the original child restraint will be sent with the replacement child restraint.
If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please contact Graco® at the number and/or e-mail address listed below for further instructions regarding possible reimbursement. If you have any additional questions or do not understand these instructions, please contact Graco® at 1-800-345-4109 between the hours of 8am and 5pm ET Monday - Friday or email Graco at firstname.lastname@example.org.
If Graco® fails or is unable to perform the recall replacement without charge within a reasonable amount of time from your receipt of this letter, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC, 20560 or call the toll-free Auto Safety Hotline at 888-327-4236.